
Edgar Cervantes / Android Authority
TL;DR
- Helium Cellular reportedly plans to finish its free Zero Plan for present subscribers on June 11.
- Clients who take no motion will apparently be moved to the $15/month Air Plan.
- After ending the plan for brand spanking new subscribers final month, Helium informed us on the time that present Zero Plan subscribers have been “not impacted.”
The haters stated a free service cell plan wouldn’t be sustainable — they usually have been right. Truthfully, nice name from the haters. Helium Cellular made waves final yr with its Zero Plan, providing a restricted quantity of knowledge, texts, and requires no month-to-month payment at a time when even low cost telephone plans often nonetheless contain, , paying for them. It already stopped providing the plan to new prospects final month, and now the free experience seems to be ending for present subscribers too.
As detailed by The Cellular Report, Helium Cellular has emailed Zero Plan prospects to tell them that the plan shall be discontinued on June 11. The corporate reportedly informed subscribers that the free plan is “not sustainable long run,” and that prospects who take no motion shall be mechanically moved to Helium’s $15/month Air Plan. After we reported final month that Helium had stopped providing the Zero Plan to new subscribers, the service informed us that “present Zero plan subscribers are usually not impacted.” Primarily based on this newest e mail, they very a lot are.
The Zero Plan initially launched with 3GB of knowledge, 300 texts, and 100 minutes of calls totally free, which was at all times a daring proposition within the US service market. The plan had already misplaced a few of its authentic shine earlier this yr when Helium started requiring prospects to okayeep a card on file to cowl taxes and charges. The service additionally ended its older $5 and $20 plans, regardless of earlier guarantees that prospects might preserve them so long as they remained prospects. That context makes this newest change really feel somewhat extra ominous about what could be occurring behind the scenes.
Are any of the large three carriers truly value it anymore?
212 votes
The Cellular Report additionally factors to some Reddit backlash over the transfer, together with a screenshot exhibiting one person apparently being banned from r/HeliumMobile after suggesting {that a} class-action lawsuit might observe. Clearly, the change is touchdown poorly with a few of the individuals who signed up for the free plan, and Helium could also be in fire-fighting mode.
In case you’re a Zero Plan buyer, you may have lower than three weeks to behave or threat being moved to a paid plan. Free was enjoyable whereas it lasted, however Helium Cellular now appears able to learn the way many Zero Plan customers are nonetheless as soon as the worth is now not zero.
Thanks for being a part of our neighborhood. Learn our Remark Coverage earlier than posting.


