Our purchasers aren’t simply merchants on the platform; you’re a part of the workforce shaping it. Every suggestion, frustration or perception helps spark change that pushes us ahead.
We don’t gather suggestions to fill reviews. We use it to construct momentum, remodeling concepts into actual enhancements throughout areas like verification, buying and selling and funding.
Right here’s how your voice has already modified the platform.
Verification: quicker, smarter, frictionless
You informed us verification was taking too lengthy. So we rebuilt it.
Now it’s smoother and quicker, with new choices designed to chop friction – from gadget location verification and smarter ID seize to seamless desktop-to-mobile handoff and non-document verification within the U.S.
Much less ready. Much less paperwork. Extra buying and selling. Verification ought to construct momentum, not a barrier – and now it does.
Readability that strikes with you
In relation to buying and selling, readability is every thing. You informed us monitoring efficiency meant exporting information and constructing your individual spreadsheets. That broke your move. So we fastened it.
Common worth and unrealized P&L (UP&L) are actually constructed proper into Kraken Professional. You’ll be able to see your entry factors, features, losses and progress immediately – all with out leaving the platform.
This isn’t nearly comfort. It’s about buying and selling with complete consciousness – sharper, quicker and extra confidently than earlier than.
Smarter management with OCO orders
Merchants wished extra management, to handle danger and reward in a single transfer.
So we delivered OCO (one cancels the opposite) orders.
Set your take revenue and cease loss collectively. When one triggers, the opposite cancels robotically. You get precision with out fixed monitoring – your technique outlined up entrance, your edge protected.
Funding refined
You requested for improved velocity, transparency and suppleness. Which impressed:
Push notifications for withdrawals: get real-time alerts the second one thing wants your consideration. No guessing, no refreshing — simply readability when it issues most.
Expanded rails in Latin America: PIX is now stay in Brazil and native financial institution transfers can be found in Argentina. Sooner processing, fewer intermediaries, much less friction.
Funding ought to transfer as quick as your buying and selling, and we’re working to make that occur.
Constructed by suggestions, pushed by you
Every of those enhancements began together with your voice. From quicker verification to smarter buying and selling instruments and seamless funding, your suggestions formed what we addressed – and it’ll proceed to take action.
You preserve letting us know the way we will enhance. We’ll preserve listening. We’ll preserve constructing.
As a result of your crypto journey doesn’t simply occur on Kraken – it occurs with Kraken.
Able to expertise what you helped construct?
Discover the most recent updates on Kraken Professional and see how shopper suggestions continues to maneuver the platform ahead.
