After photos of in-hand copies of Wizkids’ new pre-painted Baldur’s Gate 3 miniatures emerged and had been promptly ridiculed final week, the toymaker has introduced plans to supply full refunds to gamers dissatisfied by the horrifying paint jobs that turned Faerun’s best into eldritch abominations.
The controversy round Wizkids’ new $50 Icons of the Realms: Baldur’s Gate 3 went viral final week, when gamers who had pre-ordered the set of seven pre-painted miniatures of the primary celebration from Larian’s hit D&D online game discovered them arriving with virtually comically unhealthy paint purposes—considerably worse than the manufacturing pictures used to promote the set promoted, which had been themselves already considerably worse than the photographs used for the extremely anticipated set’s reveal final yr. Though nobody anticipated seven mass-market miniatures to hit the standard of, say, a Golden Demon entrant, when Karlach’s eyes begin slipping midway down her face, Lae’zel’s hair is half Githyanki-skintone coloured, and Gale seems extra like a Greenback Tree Matt Berry, one thing has gone clearly incorrect.
— Gale-LOD 😏 (@HighLODLar) Might 13, 2025
Fortunately, Wizkids agrees. In a press release launched to the firm’s official web site immediately, Wizkids provided an apology for the standard of its Baldur’s Gate 3 minis. “As an organization, WizKids seeks to create merchandise that improve and add to the enjoyment of sport play. We wish our clients to construct long-lasting, fond reminiscences round sport nights with family and friends utilizing our merchandise,” the assertion opens. “Sadly, we missed the mark on this objective with the D&D Icons of the Realms: Baldur’s Gate 3 Character Boxed Set.”
Wizkids will provide full refunds to anybody who bought the set instantly from the corporate, but additionally provided that anybody who bought the field set via their native sport retailer can return it to level of buy for an entire refund as properly. Ought to anybody be courageous sufficient to desire a alternative as an alternative, they’ll additionally fill out a web-based type to obtain a set that Wizkids will “make sure that it meets the requirements anticipated.” Wizkids has additionally eliminated the Icons of the Realm set from its webstore, so anybody seeking to try to purchase a questionable piece of Baldur’s Gate 3 historical past may discover themselves out of luck.
“Please settle for our sincerest apologies for the frustration and disappointment these high quality points precipitated our clients. We, too, really feel the identical as the ultimate product didn’t meet our expectations or that of our Wizards of the Coast associate,” the assertion concluded. “Our groups are working to search out the most effective options to resolve this for all concerned and to work with you, our clients, to repair this.”
Hasbro’s broader stewardship of Baldur’s Gate 3 within the wake of Larian formally shifting on from the sport after its newest patch has been marked by a collection of unlucky public mishaps because it seeks to capitalize on the immense success of the 2023 smash hit. In a a lot much less humorous state of affairs than badly painted miniatures, earlier this yr Wizards of the Coast scrapped its much-vaunted digital tabletop venture Sigil, which had extensively leveraged the power to make use of characters like Baldur’s Gate‘s Karlach and Astarion in promotional materials. Hopefully we get a couple of extra important hits relatively than pure 1s, regardless of the firm decides to do with BG3 subsequent.
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