​Microsoft is investigating a recognized OneDrive concern that’s inflicting searches to seem clean for some customers or return no outcomes even when looking for recordsdata they know they’ve already uploaded.
In a assist doc up to date this week, the corporate shared that this bug impacts Home windows, Android, iOS, and net customers.
“Some OneDrive private account customers could discover that search outcomes seem clean or do not return recordsdata they know exist. Whereas the recordsdata are nonetheless current and accessible, they do not seem in search outcomes,” Microsoft explains in a assist doc printed this week.
“We’re actively investigating the foundation trigger. The difficulty seems to have an effect on a subset of customers, and we’re working carefully with assist groups to higher perceive the scope.”
Redmond is working to find the foundation trigger of those ongoing search issues which can be impacting customers throughout most OneDrive platforms. Microsoft added that there is not any recognized workaround for these affected and no estimated timeline for a repair.
“We acknowledge the influence this concern is having and wish to reassure you that we’re working with urgency to resolve it as rapidly as doable. Thanks on your persistence as we work to resolve it,” the corporate added.
Microsoft can be investigating a separate concern affecting iOS customers and inflicting slo-mo movies uploaded to OneDrive to play at regular velocity.
The corporate means that these experiencing this share the video from their iOS gallery to OneDrive as an alternative of manually importing it or including it to OneDrive via computerized Digicam Roll backup.
Earlier this 12 months, in January, Redmond fastened one other recognized concern inflicting macOS apps to freeze when opening or saving recordsdata in OneDrive.
As Redmond defined when it acknowledged the bug in November, it solely affected methods working Apple’s macOS 15 Sequoia working system.
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