In a latest dialogue with Finance Magnates’ Jeff
Patterson, Constantinos Michailides, Founder and CEO of DGM Tech Options,
outlined how synthetic intelligence, blockchain, and outsourcing are affecting
the {industry}. The dialog befell at iFX EXPO Worldwide
2025.
Outsourcing Brokerage Infrastructure
DGM Tech Options gives back-end platform administration
providers to brokers.
“We all know the platforms brokers must serve merchants
globally. Whereas others would possibly provide administration as a aspect service, it’s our
sole focus—catastrophe restoration, 24/7 assist, and platform upkeep are what
we do each day,” stated Michailides.
As brokers flip to outsourcing to scale back inner workload,
DGM gives an choice for dealing with these operational duties at scale. “It’s
a giant overhead—not boring, however labor-intensive. Most companies aren’t keen to
take it on 100%, however we’ve constructed processes to deal with it at scale,” he
added.
Synthetic Intelligence in Brokerage Companies
Michailides pointed to AI as a key issue altering how
brokers function. He described it as a “formidable development”
and shared examples of its use in onboarding processes.
“A course of that after took days now takes minutes. A
selfie cross-checked towards paperwork through AI slashes onboarding time
dramatically.”
Chances are you’ll discover it fascinating at FinanceMagnates.com: “We’re
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He stated DGM is making use of AI to automate platform administration
duties. This consists of capabilities like group creation and instrument
configuration.
“Think about feeding a request to an AI mannequin linked to the
buying and selling platform’s backend. What took a human 20 minutes turns into a one-minute
process. That’s effectivity impacting the underside line.”
Blockchain and Compliance
On compliance, Michailides mentioned the potential position of
blockchain in Know Your
Buyer and Anti-Cash
Laundering processes. He proposed a system the place verified customers are
issued digital tokens that function trusted IDs throughout monetary providers.
“If each verified consumer had a blockchain-based token,
brokers, banks, and insurers may depend on a single supply of fact. It’s
possible—the tech exists. The problem is adoption and regulatory
buy-in.”
He admitted that regulatory resistance, particularly from
governments, is a barrier. Nonetheless, he believes the {industry} can affect
change.
“If it had been as much as governments and banks, they might
cease Bitcoin instantly—it’s a risk to them. They don’t prefer it. However you
need to adapt, as a result of it adjustments the established order. Whether or not it’s possible or not,
it’s 100% possible.”
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Actual-Time Threat Administration
Michailides additionally addressed the necessity for quicker compliance
programs. He advised blockchain may allow real-time due diligence with out
the burden of complicated checks.
“Regulators react to issues post-fact. A unified
verification system like blockchain may mitigate dangers with out inflexible
processes.”
He added that industry-wide cooperation shall be wanted.
“The items are there. We simply want to attach them.”
Outlook
Michailides ended the dialog by calling for continued
innovation. “AI and blockchain aren’t simply traits—they’re instruments to unravel
actual inefficiencies,” he stated, noting that occasions like iFX EXPO assist drive
these discussions.
His feedback replicate a shift in how brokers method
operations and compliance. With companies specializing in automation, the sector might
see broader adoption of AI and blockchain within the close to future.
This text was written by Tareq Sikder at www.financemagnates.com.
