
Overview
By the tip of this information, you’ll:
- Full account verification to unlock full platform options.
- Customise your account settings for a seamless expertise.
- Arrange fee preferences to fit your enterprise wants.
This information is designed to make onboarding easy and easy. Comply with the steps, and also you’ll be prepared to make use of the platform very quickly.
Signal Up
- Create Your Account
- Go to the CoinPayments web site, click on on Signal Up to Create your CoinPayments account.
- Enter your e-mail, create a robust password, and comply with the phrases and circumstances.

- Verify your e-mail field for a code to confirm your e-mail
- Allow Two- Issue Authentication (2FA)
- Safe your account with 2FA instantly after signing up.
- Select between Electronic mail and Google Authenticator methodology to additional safe your CoinPayments account.
Tip: You possibly can swap your authenticator methodology out of your account settings later if wanted.

- Entry the Sandbox Atmosphere
- When you’ve signed up, discover the sandbox atmosphere with LTC check currencies to check out completely different transaction sorts and integrations.

Suggestions for Sharing Account Entry Amongst A number of Customers
If a number of customers want entry to your CoinPayments account, comply with these greatest practices to make sure safe and seamless entry:
- Share Login Credentials:
- Present the login e-mail deal with and password to all licensed customers.
- Guarantee all customers perceive and comply with your group’s safety insurance policies.
- Coordinate Electronic mail and 2FA Entry:
- Use a shared e-mail deal with because the login and 2FA verification methodology.
- Set a novel password for the e-mail account that’s completely different from the CoinPayments account password to reinforce safety.
- Utilizing Google Authenticator for 2FA:
- When organising 2FA with Google Authenticator, take a screenshot of the QR code or copy the verification code through the preliminary setup.
- Share the code securely with all customers who require entry, making certain they arrange their very own verification app promptly.
Necessary: Delete the code instantly in any case customers have configured their apps to keep away from unauthorized entry.
Account Verification
Verification is an important step to unlock the total options of your CoinPayments account. It ensures compliance with regulatory necessities, enhances safety, protects you from potential fraud and gives entry to superior platform options.
We perceive that verification can typically really feel overwhelming, so we’ve simplified the method with a tiered strategy tailor-made to your account sort – whether or not private or enterprise. This ensures you present solely what’s needed in your particular wants.
To additional streamline the method, we’ve partnered with SumSub, a trusted platform utilized by main monetary establishments. SumSub prioritizes information safety, adhering to GDPR and different compliance requirements, so you’ll be able to full your verification with confidence.
This information will stroll you thru every step of the verification course of, outlining necessities for private and enterprise accounts, and present you how you can get help if wanted.
Account Kind
At CoinPayments, we provide two most important account sorts to fit your wants: Private Account and Enterprise Account. Right here’s what every entails and the steps to finish verification:
Private Account:
- Ultimate for people utilizing the platform for private transactions.
- Steps to Confirm:
- Affirm your tax residence nation.
- Present your private info.
- Submit a government-issued id doc (e.g., passport).
- Present proof of deal with (e.g., utility invoice).
- Carry out a liveness verify utilizing your webcam or cell machine.
- Full a brief questionnaire to finalize verification.
Enterprise Account:
- Designed for companies, with choices for unincorporated and included entities.
Unincorporated Enterprise:
- Choose what you are promoting sort.
- Full a industrial questionnaire.
- Affirm the tax residence nation.
- Present private info of the enterprise proprietor.
- Submit proof of id.
- Present proof of deal with.
Included Enterprise:
- Choose what you are promoting sort.
- Submit a certificates of registration and ensure the nation of incorporation.
- Full a enterprise questionnaire.
- Present a certificates of incorporation.
- Submit particulars of UBOs (Final Helpful House owners).
- Present details about firm representatives.
- Submit particulars of firm administrators.
Be aware: In case you encounter points throughout verification, entry the help menu and submit a assist ticket for additional help.
Resolving Identification Verification Points
In case you encounter challenges through the verification course of, and the problem can’t be simply resolved via your verification dashboard, right here’s how you can get assist:
- Entry the Assist Menu:
- Log in to your CoinPayments account.
- Navigate to Account > Assist from the dashboard.


- Present Particulars In regards to the Concern:
- Clearly describe the issue you’re going through (e.g., unsupported doc sort, unclear recordsdata, and many others.).
- Connect any related screenshots or recordsdata to help your request.

- Submit a Assist Ticket:
- As soon as your particulars are added, submit the ticket via the help interface.
- A buyer help consultant will overview your request and phone you
Our help crew is devoted to serving to you resolve any id verification points you might encounter. We admire your cooperation and understanding all through the verification course of.
If further paperwork are wanted primarily based in your firm’s nation of incorporation, area, or possession construction, we’ll promptly request them to expedite the onboarding course of. In case your submission meets our preliminary necessities, you’ll obtain an e-mail with hyperlinks to confirm firm shareholders and/or representatives.
Setting Up Your Account
Account Settings
When you’ve created your account and logged in, right here’s how one can customise your settings for a seamless expertise.
- Navigate to Account Settings:
- Log in to your CoinPayments account.
- Go to Account > Settings from the dashboard.

- Customise Preferences:
- Regulate the next to fit your wants:
- Timezone: Set your native timezone for correct transaction timestamps.
- Most well-liked Fiat Foreign money: Select a default fiat foreign money for displaying balances.
- Notifications: Allow or disable e-mail and SMS alerts for account exercise.
- 2FA Methodology: Replace or swap your Two-Issue Authentication methodology.
- Password: Change your password to keep up safety.
- Identification Verification: If not but accomplished, you’ll be able to finalize verification from this tab.
Tip: Recurrently replace your preferences to make sure your account is safe and up-to-date.

Cost Settings
Managing your fee settings is essential to making sure your operations run easily. This part will information you thru optimizing your payouts and different choices for seamless operations.
CoinPayments makes this course of easy by making use of superior optimization mechanisms. By batching payouts and minimizing particular person transaction charges, it can save you time and cut back prices.
- Entry Cost Settings
- Navigate to Cost Settings from the dashboard to get began.

- Select Payout Modes:
- Resolve the way you need to deal with your payouts for every enabled foreign money

Accessible choices are:
- To Stability: Obtained funds are saved in your most important CoinPayments pockets for the chosen foreign money. For safety, these funds are accessible solely via the CoinPayments Dashboard UI.
- To Tackle: Funds are despatched to the deal with or pockets ID specified by you as quickly as they’re acquired by CoinPayments. This may be an inner CoinPayments pockets (service provider/API deal with) or an exterior pockets. Funds despatched to a CoinPayments pockets are accessible via each the Dashboard UI and API integration.
- Hourly to Tackle: Funds are grouped and despatched to the desired deal with or pockets ID each hour. This selection helps cut back community charges. Funds despatched to a CoinPayments pockets stay accessible by way of each the Dashboard UI and API integration.
- Nightly to Tackle: Funds are grouped and despatched each evening at roughly midnight (GMT-05:00). This selection additionally helps save on community charges. Funds despatched to a CoinPayments pockets stay accessible by way of each the Dashboard UI and API integration.
- Weekly to Tackle: Funds are grouped and despatched each Sunday at roughly midnight (GMT-05:00). This selection is good for minimizing transaction prices. Funds despatched to a CoinPayments pockets stay accessible by way of each the Dashboard UI and API integration.
- Allow Payout Conversion:
- Convert incoming funds into one other foreign money earlier than they’re despatched to your pockets. As an example, you’ll be able to arrange Bitcoin (BTC) funds to be transformed into Litecoin (LTC) and despatched on to your LTC pockets.

- Set Reductions and Markups:
- Incentivize your prospects to make use of sure currencies by providing reductions.
- Apply markups to particular currencies to offset any related community charges.
- Choose an possibility for every foreign money from the dropdown listing. Then present the worth of the low cost or markup.
Tip: Use reductions to information buyer preferences and save on transaction prices!

- Handle Underpayment Settings:
Cryptocurrency charges are unstable which frequently results in underpayments from prospects. Nonetheless, typically it’s extra helpful for the service provider to obtain the fee with a small underpayment moderately than lose the deal utterly.
Set the underpayment quantity in absolute fiat worth or share from the acquired fee to shut the offers promptly with out coping with refunds and double-payments:
- Choose the fiat foreign money in keeping with which the underpayment worth is calculated:

- Set the worth of underpayment within the absolute worth of the foreign money or in share of a fee.
