What you must know
- Pixel Watch customers are reporting a brand new bug that hides sleep knowledge on the watch, though Fitbit nonetheless information it within the background.
- Many affected customers preserve seeing a “No current knowledge” message regardless of having full sleep stats accessible within the Fitbit app.
- The difficulty reportedly lasts for a number of nights, and primary fixes like restarting the watch should not reliably fixing it.
One other health-tracking nightmare is hitting Google’s Pixel Watch collection, and this time it’s sleep knowledge that’s the most recent sufferer. Some Pixel Watch customers are reporting that their watches have stopped displaying sleep stats on the system itself, though the information remains to be being recorded within the background.
Complaints began surfacing on Reddit late final week, with Pixel Watch customers reporting their units saved displaying a irritating “No current knowledge. Put on your watch to sleep” message (through Android Authority). The bizarre factor is that lots of those self same customers might nonetheless see full sleep information from throughout the Fitbit app on their telephones.
Restarting will not repair it
Customers have reported the problem to occur for a number of nights in a row and that easy troubleshooting akin to restarting the watch doesn’t at all times repair the problem.
The issue arises as the corporate is in the midst of turning Fitbit right into a extra expansive Google Well being platform, and a few Fitbit options have already been discontinued or altered as a part of that transition. Whereas there is no such thing as a affirmation that these backend adjustments precipitated the problem, the timing has left Pixel Watch house owners scratching their heads as their well being metrics have been erratic.
This is not the primary time Pixel Watch customers have needed to cope with health-tracking bugs in current months. Earlier this 12 months, a slew of Fitbit-related glitches meant that step counts have been fallacious, SpO2 readings have been damaged, pores and skin temperature knowledge was absent, and syncing was wonky on a number of generations of Pixel Watches. In a single case, customers stated their watches have been recording 1000’s of steps that couldn’t have been taken as they sat principally nonetheless. In a single, a Fitbit replace supposedly stripped all permissions for well being sensors altogether.
For now, these affected can nonetheless entry their sleep information by the Fitbit app, so the information itself doesn’t look like misplaced. It seems like the problem is within the presentation or native fetching of the information on the watch.
Google has not formally defined what’s inflicting the bug but, however Android Central has contacted the corporate for remark. For now, till a repair arrives, Pixel Watch house owners might must resort to checking their telephones as an alternative of their wrists to see whether or not they really received a good evening’s sleep.
Android Central’s Take
This bug is indicative of a much bigger concern with Google’s wearables technique in the meanwhile: the corporate nonetheless sells the Pixel Watch as a critical well being accomplice, however it virtually invariably feels shaky in terms of primary reliability. Positive, it’s comforting that the sleep knowledge is at the least being saved within the Fitbit app as an alternative of disappearing altogether, however customers shouldn’t must play detective each morning to search out final evening’s stats.
