What that you must know
- Customers have taken to Spotify’s boards, reporting that the app on their Google Pixel and Samsung Galaxy gadget are crashing and freezing.
- Evidently the app is persistently crashing when trying to stream over Wi-Fi; nevertheless, switching to cellular knowledge solves the problem.
- Spotify is investigating a extra everlasting repair, as reinstalling the app hasn’t proved fruitful.
Spotify customers are having a tough go of it at present (Oct 22), as reviews fly in about extreme freezing and crashing.
A thread began on Spotify’s neighborhood discussion board by a moderator, highlighting reviews from customers in regards to the app turning into unresponsive. Whereas customers are having points with the app, it solely appears to have affected sure units from Samsung and Google. Furthermore, these issues are seemingly solely taking place when related to Wi-Fi.
Customers have continued to report issues to Spotify, akin to one who commented, “Just lately, my Spotify app has develop into unusable whereas related to my house wifi.” The consumer states that is affecting their Pixel 9, related to some different reviews mentioning the identical gadget.
A consumer examined the Spotify app on their Galaxy S25 Extremely and their Tab S10 Extremely, and encountered the identical freezing/crashing downside when on Wi-Fi. A Pixel 8 proprietor from Germany chimed in, reporting related issues.
Spotify has supplied that customers can cleanly reinstall the app on their units, however that hasn’t reportedly helped. The principle wrongdoer appears to be that, when related to Wi-Fi, the Spotify app is crashing on Galaxy and Pixel units. In the meanwhile, as customers have reported, switching to your cellular knowledge solves the problem.
Spotify is conscious of the problem and is investigating a possible answer.
There have been different issues
Google’s Pixels bumped into issues with Spotify final 12 months after the corporate rolled out its June function drop. From some preliminary reviews, it was evident that the problem affected the Pixel 6, Pixel 7, and Pixel 8 units, which brought on widespread crashes when working Spotify. The issues pressured units right into a seemingly countless loop; nevertheless, manually rebooting these telephones acquired them out.
Some band-aid fixes included shutting off Spotify’s notifications and clearing the app’s cache.
The problems taking place at present have a a lot easier answer, although it is nonetheless irritating to must lean in your knowledge on your music streaming.
Spotify had an odd difficulty earlier this 12 months, too, although that concerned Premium customers listening to advertisements… regardless of being Premium. Whereas hypothesis instructed it was possible a bug initially, Spotify confirmed as a lot shortly after these February reviews. It rapidly rolled out a repair for advertisements slipping into Premium streams, fixing the problem that very same day.
